DOCUMENT:Q293227  16-AUG-2001  [exchange]
TITLE   :XFOR: Notes R5 Multiple Mail.box Structure May Cause Event Error
PRODUCT :Microsoft Exchange
PROD/VER::5.0,5.5
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, versions 5.0, 5.5 
 - Microsoft Exchange 2000 Enterprise Server 
-------------------------------------------------------------------------------

SYMPTOMS
========

Use of the Lotus Notes R5 multiple mail.box structure can cause the following
event errors on the Microsoft Exchange Notes Connector:

   Event ID 8227, Shutting down LME-NOTES service (unable to handle
   LME-NOTES-MEXNTS termination)

   Event ID 8226, Process LME-NOTES-MEXNTS terminated abnormally

   Event ID 41220, Error: no Notes Session Open

   Event ID 510, Error {Not found}: The application failed to initialize.

CAUSE
=====

In Notes R5, you can enable multiple mailbox to enhance throughput. When you do
this, the file Mail.box is no longer used by the router. The server redirects
all requests for Mail.box to one of the existing mailboxes (Mail1.box through
Mail10.box). To help distribute the load evenly, the mailboxes are opened in
sequential order: Mail1.box, then Mail2.box, Mail3.box, and so forth. However,
the Exchange Notes Connector does not know how to handle this R5 enhancement and
therefore the router fails.

RESOLUTION
==========

To resolve this behavior, in the properties of the Exchange Notes Connector, on
the Routing tab, change the Notes Mail Router from Mail.box to Mail1.box.

Additional query words: exch2kp2w

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 kbExchange2000Search kbExchange2000EntServ
Version           : :5.0,5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.