DOCUMENT:Q296417 18-JUL-2001 [schedplus] TITLE :Mapisp32.dll Invalid Page Fault Err Msg in Schedule+ Profile PRODUCT :Microsoft Schedule+ for Windows PROD/VER::7.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Schedule+ and you then open a profile or create a new profile for Microsoft Exchange Client (Inbox), the following error message may appear: Mapisp32 caused an invalid page fault in module kernel32.dll CAUSE ===== This behavior can occur if the Mapi32.dll file has become damaged, possibly because Windows Messaging might already have been reinstalled one or more times. RESOLUTION ========== To resolve this behavior, rename the Mapi32.dll file, and then remove and reinstall Windows Messaging: 1. In Windows Explorer, locate the Mapi32.dll file, and then rename it to Mapi32.old. 2. Locate the MSMail.inf file in the \Windows\Inf folder, and then copy the file to your desktop. 3. Click Start, point to Settings, and then click Control Panel. 4. Double-click Add/Remove Programs, and then click the Windows Setup tab. 5. Click Have Disk, and then click Browse. 6. Browse through the folder list to locate the MSMail.inf file that you copied to your desktop. 7. Click OK, and then click OK again. MORE INFORMATION ================ For additional information about installing Windows Messaging, click the article number below to view the article in the Microsoft Knowledge Base: Q235713 How to Reinstall Microsoft Fax and Windows Messaging Additional query words: wms.exe, s+, schedplus, schedule plus, boot ====================================================================== Keywords : kbenv Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule700 Version : :7.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.