DOCUMENT:Q297097 08-MAY-2002 [exchange] TITLE :XCCC: Playback for Multimedia Control on Swedish Windows NT 4.0 PRODUCT :Microsoft Exchange PROD/VER::4.01,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Outlook 2000 - Microsoft Internet Explorer version 4.01 for Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using a computer that is running the Swedish-language version of Microsoft Windows NT Server version 4.0 or Microsoft Windows NT Workstation version 4.0 for the first time and you download the multimedia control in either Outlook Web Access (OWA) or Outlook 2000 and then restart the computer, you may not be able to play your recordings correctly. WORKAROUND ========== To work around this behavior, play a video clip in the media player on the computer (often Microsoft Windows Media Player); after you do so, the multimedia control can play your recordings correctly. You only have to play a video clip to play a recording. You can record and send a video clip without playing a video clip first. STATUS ====== This behavior is by design. MORE INFORMATION ================ The media player codec needs to be installed on the computer that is running the Swedish-language version of Windows NT Server or Windows NT Workstation for the multimedia control to be able to play the video clip. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbIEsearch kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbOWASearch kbIENT400Search kbZNotKeyword3 kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 kbIE401WinNT400 Version : :4.01,5.5 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.