DOCUMENT:Q312273 29-MAY-2002 [exchange] TITLE :XADM: Duplicate Attachments When You Update a Meeting Request PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 OPER/SYS: KEYWORDS:kbExchange550preSP5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== In the following scenario, duplicate attachments are created when users are using Microsoft Outlook: 1. User A sends a recurring meeting request to User B with attachment 1. 2. User B accepts this meeting. 3. User A edits an occurrence of the meeting and replaces attachment 1 with attachment 2. 4. User A sends an updated meeting request to User B. . 5. Collaboration Data Objects (CDO) code is run against User B's Inbox. CDO gets the meeting request and calls the GetAssociatedAppointment() function, and then calls the Update function on the appointment. 6. User B opens his Outlook calendar. All occurrences of the appointment have both attachments. If you replace step 5 with the following action User B opens his Outlook Inbox and accepts the updated meeting request the one edited occurrence of the meeting has attachment 2 only and the other occurrences have attachment 1 only. CDO should work the same way. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem immediately, download the fix as instructed below or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The following files are available for download from the Microsoft Download Center: English: DownloadDownload the Q312273 package now (http://www.microsoft.com/downloads/release.asp?ReleaseID=38967) French: DownloadDownload the Q312273 package now (http://www.microsoft.com/downloads/release.asp?ReleaseID=38968) German: DownloadDownload the Q312273 package now (http://www.microsoft.com/downloads/release.asp?ReleaseID=38969) Japanese: DownloadDownload the Q312273 package now (http://www.microsoft.com/downloads/release.asp?ReleaseID=38966) Release Date: May 16, 2002 For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. After it is posted, the file is housed on secure servers that prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later: Date Time Version Size File name --------------------------------------------------- 06-Dec-2001 12:13 5.5.2655.79 801,040 Cdo.dll NOTE: Because of file dependencies, this hotfix requires Microsoft Exchange Server 5.5 Service Pack 4. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbExchange550preSP5fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4 Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.