DOCUMENT:Q316629 26-JUL-2002 [exchange] TITLE :XADM: 0xFFFFFC0B After Installing Sybari Antigen 6.2 PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Sybari Antigen version 6.2 for Microsoft Exchange Server, you may see any of the following events in the Application event log of Exchange Server version 5.5: -1013 0xFFFFFC0B JET_errOutOfCursors Out of table cursors 4294966283 Database resource failure error 0xfffffc0b occurred in function JTAB_BASE::EcConfig while accessing the database. Database resource failure error 0xfffffc0b occurred in function JTAB_BASE::EcUpdate while accessing the database. Database resource failure error 0xfffffc0b occurred in function JTAB_BASE::EcSetCurrentIndex while accessing the database. Database resource failure error 0xfffffc0b occurred in function JTAB_BASE::EcSetCurrentIndex while accessing the database. Unexpected replication thread error 0xfffffc0b. EcReplSendMessages EcReplSendMessagesAlways FReplAgent The delivery of a message failed due to error FFFFFC0B. A non-delivery report is being sent to the message's originator. Database resource failure error 0xfffffc0b occurred in function JTAB_BASE::EcRetrieveColumns while accessing the database. CAUSE ===== This issue may occur if you use a build of Sybari Antigen version 6.2 dated on or before August 21, 2001 (builds 837 and 838). RESOLUTION ========== To resolve this issue, remove Sybari Antigen version 6.2 from the computer that is running Exchange Server 5.5, and then install the latest version of the software. 1. In Control Panel, use the Add/Remove Programs tool to remove Antigen. 2. Delete the Sybari Software installation folder. 3. Download and then install the latest version of Sybari Antigen. To do this, visit the following Sybari Web site: http://www.sybari.com MORE INFORMATION ================ For more information about this issue, contact Sybari technical support at (631) 630-8500. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. For additional information about how Sybari Antigen Software Interacts with Exchange Server, click the article number below to view the article in the Microsoft Knowledge Base: Q250500 XADM: Understanding How Sybari Antigen Software Interacts with Exchange Server Additional query words: front page ====================================================================== Keywords : kberrmsg Technology : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.