DOCUMENT:Q319755 24-APR-2002 [exchange] TITLE :XADM: Error c106fc0d When Upgrade to Exchange 5.5 Enterprise PRODUCT :Microsoft Exchange PROD/VER::2000,5.5 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5, used with: - Microsoft Windows 2000 Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to upgrade Microsoft Exchange Server 5.5 Standard Edition to Microsoft Exchange Server 5.5 Enterprise Edition, you may receive the following error message: An unexpected error has occurred. ID no: c106fc0d RESOLUTION ========== To resolve this issue, run Microsoft Exchange Performance Optimizer, and then retry the upgrade to Exchange 5.5 Enterprise Edition. To do so, follow these steps: 1. Click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Optimizer. 2. Click Next, and then follow the instructions to optimize Microsoft Exchange Server. 3. Restart the computer. 4. Upgrade the computer to Exchange Server 5.5 Enterprise Edition. MORE INFORMATION ================ For information about how to obtain Service Pack 4 (SP4) for Microsoft Exchange Server 5.5, visit the following Microsoft Web site: http://www.microsoft.com/exchange/downloads/55/sp4.asp Additional query words: c106fc0d standard edition ====================================================================== Keywords : kberrmsg Technology : kbExchangeSearch kbZNotKeyword2 Version : :2000,5.5 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.