DOCUMENT:Q320702 30-MAY-2002 [exchange] TITLE :XCON: MTA Journaling Does Not Work to an SMTP Custom Recipient PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== Message journaling may not work if the following conditions exist: - The journaling is on February 28 of a year that is not a leap year (such as 2002 or 2003). - You configured the Exchange Server 5.5 message transfer agent (MTA) message journaling component. - You selected a custom recipient as the journaling recipient. The journaling recipient may receive the following non-delivery report (NDR): Your message To: User Subject: TEST Sent: Sat, 2 Sep 2000 17:32:31 -0400 did not reach the following recipient(s): MTA Journaling on Sat, 2 Sep 2000 17:32:31 -0400 Unable to deliver the message due to a communications failure The MTS-ID of the original message is: c=US;a= ;p=MICROSOFT;l=TESTSERVER000902173231AE003300 RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Component: MTA +----------------------------+ | File name | Version | +----------------------------+ | Dcprods.cat | N/A | +----------------------------+ | Dbserver.sch | N/A | +----------------------------+ | Ems_rid.dll | 5.5.2656.19 | +----------------------------+ | Emsmta.exe | 5.5.2656.19 | +----------------------------+ | Infoplog.cfg | N/A | +----------------------------+ | Mtacheck.exe | 5.5.2656.19 | +----------------------------+ | Mtamsg.dll | 5.5.2656.19 | +----------------------------+ | Mtaperf.dll | 5.5.2656.19 | +----------------------------+ | P2.xv2 | N/A | +----------------------------+ | P42.tpl | N/A | +----------------------------+ | P772.tpl | N/A | +----------------------------+ | X400om.dll | 5.5.2656.19 | +----------------------------+ NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ For additional information about a known issue that this problem is related to, click the article number below to view the article in the Microsoft Knowledge Base: Q280347 XCON: MTA Journaling Does Not Work on Certain Days Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4 Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.