DOCUMENT:Q60093  10-NOV-1999  [macmail]
TITLE   :Mac GW: User Can't Send Mail Through a Gateway
PRODUCT :Microsoft Mail For Appletalk Networks
PROD/VER:WINDOWS:2.0,2.0a,2.0b,3.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail for AppleTalk Networks, versions 2.0, 2.0a, 2.0b, 3.0 
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SUMMARY
=======

IMPORTANT: All Microsoft Mail version 2.00 customers who have gateways installed
should be using the "MS Mail GW" file version 2.00b and the "Microsoft Mail
Server" file version 2.00b, both of which are located in the System Folder of
the Mail server. An updated "MS Mail GW" file is available through Microsoft End
User Sales and Service at (800) 426-9400 or Microsoft International Customer
Service at (206) 936-8661 but ONLY for customers using the AppleLink Gateway to
Microsoft Mail. Customers using other gateways must obtain an updated "MS Mail
GW" file from the developer of the gateway they are using. The Microsoft Mail
server upgrade can also be obtained at the above numbers.


MORE INFORMATION
================

If the Network Manager has added a user to a gateway account, but that user
cannot see the gateway address icon in the Address Mail window, that user is not
registered on the gateway server or on a gateway- access server. Also, if the
gateway has its own Send form, as does the AppleLink gateway, the user will not
be able to see this form in the Summary window.

When defining gateway accounts in the Define Gateway Accounts window, the Network
Manager can select any user on the Mail network. However, to give users access
to the gateway so that they can send mail, the Network Manager must add only
users registered on the gateway server or on an access server. Since the gateway
resources are installed only on the gateway server or on an access server, only
users registered on these servers can see the gateway resources to send mail.
Please note that the Network Manager can specify that any user on the Mail
network can receive gateway mail, since gateway resources are not required to
receive mail. For more information about receiving incoming gateway mail, query
on the following words:

   " default and user " (without the quotation marks)

Additional query words: 2.00 2.00a 2.00b 3.00

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN200 kbMailATN200a kbMailATN200b
Version           : WINDOWS:2.0,2.0a,2.0b,3.0

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