DOCUMENT:Q68606 09-NOV-1999 [macmail] TITLE :Mac Wkst: System Error Occurs When Closing Address Book Window PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In Microsoft Mail, a System error might occur when you close the Address Book window if the WindowShade INIT is located in the System Folder. Deinstalling the WindowShade INIT will prevent this problem from occurring. RESOLUTION ========== To deinstall WindowShade, do the following: 1. Remove WindowShade from the System Folder. 2. Restart the Apple Macintosh. STATUS ====== Microsoft has confirmed this to be a problem in version 3.0 of AppleTalk Mail. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.00 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.