DOCUMENT:Q68713 09-NOV-1999 [macmail] TITLE :Mac Wkst: Unread Message Becomes Unbold PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, version 3.0 ------------------------------------------------------------------------------- SUMMARY ======= In Microsoft Mail, under low memory conditions, a message may become unbolded and a return receipt sent even if the message was not successfully read. This occurs when a user selects a large message to read and the message is read in from the server, but there is not enough memory to display the message on the Macintosh screen. MORE INFORMATION ================ This low memory condition most often occurs when the Mail desk accessory (DA) has been opened in another program's application heap by holding down the OPTION key and choosing Microsoft Mail from the Apple menu. When the message is selected to be read, the status bar indicates that the message was read from the server, even though the message is not displayed because of lack of memory. Even though the message is not read, the message becomes unbolded in the summary screen and a return receipt is sent to the sender. Additional query words: 3.00 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 Version : WINDOWS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.