DOCUMENT:Q69193 09-NOV-1999 [macmail] TITLE :Mac Srv: Macintosh II Server Hangs Occasionally PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:2.0,2.0a,2.0b,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, versions 2.0, 2.0a, 2.0b, 3.0 ------------------------------------------------------------------------------- SUMMARY ======= The Microsoft Mail server may occasionally hang when it is subject to a large amount of server activity. This behavior has primarily been observed on Macintosh II's but may also occur on the Macintosh SE, SE/30, IIx, or IIcx. The problem described will typically occur under high-stress conditions, such as when a large image message is read simultaneously on two separate workstations. To correct this problem, update the disk drivers with the Apple HD SC Setup program that is shipped with System versions 6.0.5 and later. Microsoft has been unable to reproduce the problem when using the updated disk drivers. MORE INFORMATION ================ The driver update procedure does not reformat the hard disk. For safety reasons, a backup of the Microsoft Mail data file should be made before attempting to update the disk drivers. For more information on the Apple HD SC Setup program, see the "Macintosh System Software User's Guide" for System version 6.0.5. Additional query words: 2.00 2.00a 2.00b 3.00 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN200 kbMailATN200a kbMailATN200b Version : WINDOWS:2.0,2.0a,2.0b,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.