DOCUMENT:Q69235 09-NOV-1999 [macmail] TITLE :Mac Srv: Err Msg: ...Mail Server Could Not Be Loaded... PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.0,3.1a,3.1c,3.1d OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, versions 3.0, 3.1a, 3.1c, 3.1d ------------------------------------------------------------------------------- SYMPTOMS ======== When you restart the Macintosh with a locked file called Microsoft Mail Data in the root directory of the disk containing the Microsoft Mail Server, and the Microsoft Mail Data file is not in the System Folder, or if the Microsoft Mail Data file in the System Folder is locked, you will get the following error message: The Microsoft Mail Server could not be loaded because an unexpected error occurred. RESOLUTION ========== To unlock the Microsoft Mail Data file, do the following: 1. Select the Microsoft Mail Data file. 2. From the File menu, choose Get Info. 3. Clear the Locked check box. Additional query words: 3.00 3.10a 3.10c 3.10d ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN310a kbMailATN310c kbMailATN310d Version : WINDOWS:3.0,3.1a,3.1c,3.1d ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.