DOCUMENT:Q99698 10-NOV-1999 [macmail] TITLE :Mac Bkup: Backup Can Stop Remote Connection PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.1,3.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, versions 3.1, 3.1a ------------------------------------------------------------------------------- SYMPTOMS ======== When the MS Mail Backup utility (a Control Panel device) and Remote Server Connection (RSC) are enabled on the same version 3.1 Microsoft Mail for AppleTalk Networks server, RSC may be in the middle of transmitting mail messages at the same time the mail server is scheduled to be backed up. RESOLUTION ========== The backup will proceed as scheduled and, in the process, shut down the mail server, and this will disconnect the dial-up connection to the remote server. After the backup has been completed, the Macintosh will be restarted and will return to its normal operating state. RSC will not attempt to reconnect to the remote server until its next scheduled connection time, or earlier depending on the other options enabled within RSC. Since the Backup utility and the RSC are independent processes that can run at any time, there is no resolution to this potential problem. Additional query words: 3.10 3.1a ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN310 kbMailATN310a Version : WINDOWS:3.1,3.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.