DOCUMENT:Q126451 13-JUN-2001 [sna] TITLE :Windows NT Client Loses Session To Server PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.1; winnt:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows NT 3.5 - Microsoft SNA Server, version 2.1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you close an SNA Server 5250 (or APPC) session on a Windows NT 3.5 computer, any other SNA applications with a connection to the server lose their session. As a result: - If SNA Admin is also running on the same machine, and the 5250 session is disconnected. SNA Admin may also lose its connection to SNA Server, causing an SNA Server Admin Error. NOTE: 5250 emulators also use the SNA Server APPC interface. - The Windows NT system event log includes the following error (for each time the user disconnected their 5250 session), if TCP/IP is being used: Event: 2012 Source: Srv Description: The server has encountered a network error. - Within an internal SNA Server client trace, the named pipe session fails with rc=59 (An unexpected network error occurred). - Any other APPC applications with sessions against the same SNA Server receive the following error: primary return code = F003 = AP_COMM_SUBSYSTEM_ABENDED This error returned by SNA Server when its client-server LAN session is lost. CAUSE ===== If a Windows NT process has a pending write request on a named pipe and then calls ExitProcess() before the write completes, all other applications connected to the same server pipe fail with error 59 (unexpected pipe close). STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt prodsna 2.10 rdr.sys 2012 sna f003 ====================================================================== Keywords : Technology : kbAudDeveloper kbOSWinSearch kbSNAServSearch kbOSWinNTSearch Version : WINDOWS:2.1; winnt:3.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.