DOCUMENT:Q154697 21-FEB-2002 [winnt] TITLE :Some NE2000 Adapters on Windows 95 Cause Disk or Network Error PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS:kbhw kbnetwork kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows 95 clients accessing data on a computer running Windows NT Server may receive a "Disk or Network error". CAUSE ===== Windows 95 clients using certain uncertified NE2000 adapters may drop incoming packets, resulting in session termination. RESOLUTION ========== Contact the manufacturer for an updated BIOS or driver. If the problem persists, replace the adapter with one that is certified. MORE INFORMATION ================ The network trace given below shows that the client is not responding to LLC Receive Ready Poll frames from the server. Although the server sent the data frames requested by the client, the redirector did not receive them because the network interface card (NIC) dropped the frames. In this instance, the client redirector terminates the connection after 45 seconds (the session timeout value). In other instances, when there are no responses to the LLC RR frames, the server would issue a DISC frame and terminate the connection. Frame# Delta Dest. Source Desc. ----------------------------------------------------- 6435 0.0033 SERVER DAVE SMB C F=3818 Read Block Raw 32768 at 1376256 6436 0.0023 DAVE SERVER NETB D=0C S=21 Data, 1468 bytes 6437 0.0018 DAVE SERVER NETB D=0C S=21 Data, 1468 bytes 6438 0.4305 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6439 0.2448 SERVER DAVE LLC C D=F0 S=F0 RR NR=17 P 6440 0.0008 DAVE SERVER LLC R D=F0 S=F0 RR NR=108 F 6441 0.4068 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6442 0.9499 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6443 1.4042 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6444 2.0508 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6445 3.0544 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6446 4.5565 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6447 6.8098 DAVE SERVER LLC C D=F0 S=F0 RR NR=108 P 6448 5.0446 SERVER DAVE NETB Session alive 6449 0.1628 DAVE SERVER LLC R D=F0 S=F0 RR NR=109 6450 4.8570 DAVE SERVER LLC C D=F0 S=F0 RR NR=109 P 6451 10.0644 DAVE SERVER LLC C D=F0 S=F0 RR NR=109 P 6452 10.0644 DAVE SERVER LLC C D=F0 S=F0 RR NR=109 P 6453 10.0684 DAVE SERVER LLC C D=F0 S=F0 RR NR=109 P 6454 1.4729 SERVER DAVE NETB D=21 S=0C Session end Additional query words: disconnect ====================================================================== Keywords : kbhw kbnetwork kbHardware Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbWin95search kbZNotKeyword3 Version : :3.5,3.51 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.