DOCUMENT:Q157756 31-JUL-2001 [sms] TITLE :Remote Control Problem with Matrox MGA Millennium PowerDesk PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1,1.2 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork kbtshoot smsremtshoot kbRemoteProg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you remotely control a Windows 95 workstation that has the Matrox MGA Millennium PowerDesk drivers (version 4.03.00.3110) installed, and you run either File Manager (Winfile) or Windows Explorer, the video display does not update properly. CAUSE ===== When you run File Manager (or another application), the screen is not correctly repainted, although the colors and/or fonts are correctly displayed. Some areas of File Manager are mixed with some other part of the background screen. If you use the Matrox MGA Millennium drivers dated 08/24/95 (version 1.00.006), everything appears normally. WORKAROUND ========== Disable "Bitmap Caching" and "Power GDI Options" for the MATROX drivers by going to Display Properties, click on MGA Setting, click on Advanced and disable "Bitmap Caching". -or- Use the Matrox MGA Millennium drivers, version 1.00.006, dated 08/24/95. The following list shows the file names and sizes of these drivers: Mga95x64.vxd 22329 08/24/95 Mga95x64.dll 62688 08/24/95 Mga95x64.drv 78640 08/24/95 Refer to Bug#2521 in the SMSBug1 database for more information. Additional query words: sms SP1 Quick Viewer ====================================================================== Keywords : kb3rdparty kbnetwork kbtshoot smsremtshoot kbRemoteProg Technology : kbSMSSearch kbSMS110 kbSMS120 Version : winnt:1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.