DOCUMENT:Q172299 22-OCT-2000 [sna] TITLE :Snacfg.exe "USER /INSERT" Fails Adding Additional LU PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,3.0,3.0 SP1 OPER/SYS: KEYWORDS:kbenv kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 3.0, 3.0 SP1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Snacfg.exe to assign an LU to a username, the first attempt completes successfully. When you try to add and assign additional LUs to a user through Snacfg.exe, the command fails with the error message: User Not Found. If you attempt to assign the username and LU again using Snacfg.exe it completes successfully, and in both Snacfg.exe and SNA Manager the user shows up twice with DOMAINNAME\ with one configured LU for each. CAUSE ===== Snacfg.exe does not parse the username entry correctly and only allows a single LU to be assigned to a user. RESOLUTION ========== Snacfg.exe has been fixed and now requires that you either prefix the username to be assigned an LU with the DOMAINNAME or use the /DOMAIN option. You can now successfully assign additional LUs to the same username without creating a new account. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: snacfg snaconfig ====================================================================== Keywords : kbenv kbnetwork Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11,3.0,3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.