DOCUMENT:Q172809 12-JUN-2001 [sna] TITLE :SNA Server Connection to AS/400 Remains in Pending State PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you activate an SNA Server 802.2 DLC connection to an AS/400 (over Token Ring or over Ethernet), the SNA Server connection status remains Pending. This can occur if the AS/400 line description is in an RCYPND (Recovery Pending) status. To check for this condition, issue the following AS/400 command: " WRKCFGSTS *lin or WRKLIND then option 8 to work with configuration status" (without the quotation marks) NOTE: There also may be an Application event log error similar to the following: Event ID: 230 Description: Remote station not responding to XID commands WORKAROUND ========== If the AS/400 line status is RCYPND, do the following: 1. Stop the SNA Server connection from the SNA Server Admin or Manager. 2. From the AS/400 WRKCFGSTS screen, choose option 2 to vary off the line status. Wait for the line to show a status of Varied Off. (Press F5 to refresh the screen.) 3. Choose option 1 to Vary On the line description. Press F4 for the Vary Configuration dialog box. The last option in this box is Reset, which is No by default. Change to Yes. This will reset the Ethernet Card in the AS/400. Status should then change on the AS/400 to Vary On Pending. 4. Restart the SNA Server service. The connection should become active. If the AS/400 line description is not in Recovery Pending status, then check for these other possible causes: - Determine whether the APPC controller status is Recovery Pending also. - Check for one of the conditions described in the following Microsoft Knowledge Base article: Q126393 SNA Server Configurations That Produce XID Rejections - If you are connecting to an AS/400 across a Cisco router, check the following Knowledge Base article: Q159462 SNA Server 802.2 Connection Stays in Pending State Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ200 kbSNAServ211 kbSNAServ400 kbSNAServ210 kbSNAServ211SP1 kbSNAServ211SP2 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ300SP2 Version : WINDOWS:2.0,2.1,2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.