DOCUMENT:Q174232 10-AUG-2001 [winnt] TITLE :Stop 0x0000000A in Atapi.sys (Post SP2) with DMA Enabled PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use DMA Bus-Mastering on a PCI IDE controller using Atapi.sys (Service Pack 2 or later) you may experience the following blue screen error message: Stop 0x0000000A (0x00830830, 0x0000000d, 0x00000001 0x800059f0) IRQL_NOT_LESS_OR_EQUAL Address 800059f0 has base at 80005000 - ATAPI.SYS NOTE: The first parameter will vary and the fourth parameter will always fall in the range of Atapi.sys. CAUSE ===== This is caused when the buffer provided to Atapi is in user-mode and the driver not running in the same context, accesses the buffer. This happens specifically with the inquiry command using pass-through-direct mode. WORKAROUND ========== Disable DMA Bus-Mastering for Atapi or contact the manufacture of the application for an update or rewrite the application to use IOCTL_SCSI_PASS_THROUGH. For more information on DMA Bus-Mastering, please refer to the following Microsoft Knowledge Base article: ARTICLE-ID: Q158873 TITLE : How to Enable IDE DMA Bus-Mastering using SP2 ATAPI.SYS MORE INFORMATION ================ This is a design problem that has been seen with applications that use the SCSIOP_INQUIRY commands to the miniport through the IOCTL_SCSI_PASS_THROUGH_DIRECT interface. In order to send IOCTL_SCSI_PASS_THROUGH_DIRECT you must be an administrator. This IOCTL should not be used to send a SCSIOP_INQUIRY. ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.