DOCUMENT:Q177414 09-AUG-2001 [winnt] TITLE :Using Incorrect DNS Forwarders Cause High Processor Usage PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Your Microsoft Windows NT Domain Name Service (DNS) server may experience times when the processor usage climbs as high as 90 percent. Your computer may also appear extremely unresponsive while the processor usage remains at this high level. CAUSE ===== Your DNS server has its own IP address configured as a forwarder. RESOLUTION ========== To resolve this issue, use the following steps: 1. From DNS Manager, click your DNS server in the Server List. 2. Click Properties on the DNS menu. 3. Click the Forwarders tab, select your DNS server's IP address, and click Remove. 4. Click OK. MORE INFORMATION ================ When you set up Microsoft DNS server, you may desire to use Forwarders. When configuring this setting, it is not necessary to include your own IP address in the list of forwarders. This setting is used as the next place to look when the DNS server does not have the name or address in its cache. By including your own IP address in the forwarders setting, you are creating a resolver loop where the computer keeps trying to forward queries to itself. ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.