DOCUMENT:Q181021 09-AUG-2001 [winnt] TITLE :RRAS ErrMsg: Setup Failed to Copy Oemnsvra.inf to Your... PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to reinstall Routing and Remote Access Service (RRAS) to upgrade or repair your existing installation, you may receive the following error message: Routing and Remote Access Service Setup failed to copy OEMNSVRA.INF to your system32 directory. Make sure this file is present in the directory you copied Routing and Remote Access Service files to and the version of OEMNSVRA.INF in your system32 directory is not a read only file. CAUSE ===== The source file location that you specified contains a trailing backslash (\). For example: "C:\Program Files\Routing\Mprsetup.exe" "C:\Program Files\Routing\" NOTE: The last backslash (\) may cause the error. RESOLUTION ========== To resolve this issue, when you are prompted for the source location of the RRAS files, do not specify a trailing backslash as follows: "C:\Program Files\Routing\Mprsetup.exe" "C:\Program Files\Routing" Additional query words: ====================================================================== Keywords : kberrmsg kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.