DOCUMENT:Q182540 09-AUG-2001 [winnt] TITLE :WinNT x86 MPS HAL Can Fail To Map System Relative IRQs PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== Under very specific circumstances, Windows NT may fail to assign a system- relative Interrupt Request Level (IRQL) to a Peripheral Component Interconnect (PCI) device. A driver first calls HalAssignSlotResources to retrieve the bus-relative IRQL for the PCI device. When the driver calls HalGetInterruptVector to map the bus-relative IRQL, the call may fail. CAUSE ===== This problem is caused when a multiprocessor hardware-abstraction layer (HAL) is used on a specific PCI configuration. For any non-zero bus, if a PCI device is at Device #0 and it is the only PCI device on that bus, the interrupt assignment fails. If there is more than one PCI device on the bus, this problem does not occur. This problem has occurred on systems with PCI Accelerated Graphics Port (AGP) video devices because they are typically the only devices on the bus and they are not on bus zero. Also, systems with multiple PCI buses might have this problem. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. MORE INFORMATION ================ Hardware developers writing device drivers under multiple PCI bus systems may experience this problem. If your PCI device drivers are configured as described above and you experience this failure when calling HalGetInterruptVector, contact Microsoft Technical Support to obtain a hotfix. ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch Version : WinNT:4.0 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.