DOCUMENT:Q183243 12-DEC-2000 [sms] TITLE :SMS: Access Violation in Wuser32.exe PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 SP3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When opening a remote control session with a client computer that is running Microsoft Windows NT, Wuser32.exe may fail with an access violation C0000005. This problem should only occur when the computers are using French regional settings. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms gpf drwtsn32 av c0000005 wuser32 ====================================================================== Keywords : Technology : kbSMSSearch kbSMS120SP3 Version : :1.2 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.