DOCUMENT:Q183337  11-AUG-2001  [iis]
TITLE   :IAS: Error Code 8199 Trying to Authenticate with MS RADIUS
PRODUCT :Internet Information Server
PROD/VER::1.0,4.0
OPER/SYS:
KEYWORDS:

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-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Internet Information Server 4.0 
 - Microsoft Internet Authentication Service 1.0 
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SYMPTOMS
========


If you are using a U.S. Robotics/3Com Net8, Net8 plus, or Net8/16 NAS device, you
may not be able to authenticate through the Microsoft Remote Authentication
Dial-In User Service (RADIUS) server. You may receive an error code of 8199 in
the event log, and a network monitor trace may show an "access-reject" being
sent back from the RADIUS box. In addition, Radius log files will not be
created.

CAUSE
=====

By default, the U.S. Robotics/3Com Net8 and Net8/16 are configured to send
vendor specific attributes (VSAs) to the Microsoft Radius server. Because these
attributes are specific to the U.S. Robotics/3Com hardware, the Microsoft Radius
server is not set up to handle them. Thus the user cannot log on.

RESOLUTION
==========

To resolve the problem, set up the following attributes for the U.S.
Robotics/3Com hardware on the Profiles tab, vendor specific area:

1. Create a new profile on the Profile tab on the Microsoft RADIUS server.

2. Add the following attributes to the profile:

     a. Framed-Compression     Van-Jacobsen-TCP-IP
     b. Framed-IP-Address      255.255.255.254
     c. Framed-IP-Netmask      255.255.255.255
     d. Framed-MTU             1514
     e. Framed-Protocol        PPP
     f. Framed-Routing         None
     g. Service-Type           Framed

NOTE: If you are using U.S. Robotics Netserver Plus software, use 1514. For
Netserver, use 1500.


Commands used on U.S. Robotics hardware, Netserver Plus software:

1. Set authentication primary_server <ip address of RADIUS server>.

2. Set authentication primary_secret <secret key>.

3. Enable authentication remote (by default, this is enabled).

4. Set accounting primary_server <ip address of accounting server>.

5. Enable accounting (by default, this is enabled).

6. Save all.

   -OR-

Commands used if you are running U.S. Robotics Netserver software:

1. Set authentic <ip address of RADIUS server>.

2. Set secret <secret key>.

3. Set accounting <ip address of accounting server> <secret key>.

4. Set acct_authchk on.

5. Save all.

Be sure to enable security on the ports:

1. Set all security on.

2. Save all.

3. Reset all.

   
   For example:

   1. Set authentic 1.2.3.4.

   2. Set secret secret.

   3. Set accounting 1.2.3.4 secret.

   4. Set acct_authchk on.

   5. Save all.

If you follow the above steps, U.S. Robotics will now authenticate to Microsoft
RADIUS software, but the RADIUS logging files will not show up. See Resolution
#2 below.

Resolution #2:

With the current release of U.S. Robotics Netserver Plus code (v4.1.7), RADIUS
accounting cannot be configured to use a shared secret. RFC2139 requires that a
shared secret be sent. In addition, Microsoft RADIUS software expects that the
shared secret used for authentication is also used for accounting. This is why
logging does not work.

USR/3Com is aware of the problem and as of June 25th 1998 has agreed to issue a
fix for this problems; however, there is no ETA for when this will be available.
Customers effected should contact USR support for the status of this fix. This
problem only effects the netserver8/16 family and not the USR total control line
of products.

STATUS
======

Net8, Net8 plus, and Net8/16 NAS are manufactured by U.S. Robotics/3Com, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.


Additional query words:

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Keywords          :  
Technology        : kbiisSearch kbZNotKeyword6 kbiis400 kbZNotKeyword2 kbIAS kbIASSearch
Version           : :1.0,4.0
Issue type        : kbprb

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