DOCUMENT:Q184027 06-MAY-1999 [iis] TITLE :Multiple Default Documents Fail With 403 Access Forbidden PRODUCT :Internet Information Server PROD/VER:WINNT:2.0,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 2.0, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If multiple default documents are defined, users may receive the following error when accessing the WWW service through a browser: HTTP/1.0 403 Access Forbidden CAUSE ===== This problem occurs when Microsoft Internet Information Server (IIS) versions 2.0 is installed after Windows NT 4.0 Service Pack 3. RESOLUTION ========== Reapplying Windows NT 4.0 Service Pack 3 will update Internet Information Server from version 2.0 to 3.0. IIS 2.0 does not support multiple default documents. ====================================================================== Keywords : Technology : kbiisSearch kbiis300 kbiis200 Version : WINNT:2.0,3.0 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.