DOCUMENT:Q184344 09-AUG-2001 [winnt] TITLE :Reconcile on DHCP Scope Does Not Work Correctly for BOOTP Client PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0,4.0a OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft BackOffice Small Business Server versions 4.0, 4.0a - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you perform a reconcile to synchronize the database with the registry, after deleting the DHCP database, all reservations are put back into the database but the media access control addresses are incorrect. The DHCP server sends a NACK or does not respond to BOOTP requests from a client as the request is based on the media access control address. CAUSE ===== When the BOOTP request is processed by the DHCP server, the server matches the requested media access control address in the request to an IP address and marks the reservation as in use. After performing a reconcile, the media access control address is no longer correct in the DHCP database and the client requests are either receive a NACK or the DHCP server does not respond to the BOOTP request. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a Version : WinNT:4.0,4.0a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.