DOCUMENT:Q185345 11-APR-2001 [sms] TITLE :SMS: "SMS Logon Server Not Found" Message Displayed at Logon PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 SP3 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing Systems Management Server 1.2 Service Pack 3, the following message will appear on Systems Management Server client computers that are not currently connected to the network (for example, an undocked laptop computer): SMS Logon Server Not Found. This could be due to temporary network problems or inactive servers, but is not critical. Continue looking for an SMS logon server? CAUSE ===== This message is a feature that was added in Service Pack 3 for Systems Management Server, version 1.2. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2 Service Pack 3. Enhanced functionality has been added in the latest U.S. service pack for Systems Management Server version 1.2 to allow user control of this message. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ By default, Systems Management Server 1.2 Service Pack 4 also displays the message. After applying Systems Management Server 1.2 Service Pack 4, if you want to suppress the message display, you must perform the following steps: 1. Make sure the following files are located in the \Site.srv\Maincfg.box\Client.src\X86.bin and \Logon.srv\X86.bin directories: File name Date Size ----------------------------------------- Smsrun16.exe 08/13/1998 176,000 bytes Smsrun32.exe 08/13/1998 94,176 bytes Smssvr16.exe 08/15/1998 98,672 bytes Smssvr32.exe 08/15/1998 89,656 bytes 2. Run the appropriate command for your client, as indicated below: Client computer operating system Command to run ---------------------------------------------------- Windows 95 cli_dos /u Windows NT cli_nt /u 3. Log off the client computer. 4. Log back on to the client computer and allow it to upgrade. 5. After the upgrade is complete, restart the client computer. NOTE: The Ms\Sms\Bin directory should now contain either Smsrun16.exe or Smsrun32.exe, depending on the operating system. The new files Smssvr16.exe and Smssvr32.exe are not installed on the client computer. 6. After the files are updated on the client, add the following lines to the Sms.ini file: [local] DisableFailedServerDialog=TRUE 7. After completing the above steps, the dialog box will no longer appear. To turn it back on, change the line in the Sms.ini file to read: [local] DisableFailedServerDialog=FALSE NOTE: To turn on and off the dialog box, use: DisableFailedServerDialog=TRUE/FALSE Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS120SP3 Version : :1.2 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.