DOCUMENT:Q186464 09-AUG-2001 [winnt] TITLE :"Registry Service Subkey Already Exists" When Adding NetBEUI PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== You are unable to add the NetBEUI protocol to a Windows NT computer. Instead, you get the following error: Registry Service Subkey already exists. CAUSE ===== The problem is because of corrupted registry entries. These entries can become corrupted by an incomplete installation. RESOLUTION ========== To correct the problem follow the directions below: WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD). 1. Back up the registry. 2. Remove the following entries in the Registry: HKEY_LOCAL_MACHINE\SYSTEM\CCS\Services\NBF HKEY_LOCAL_MACHINE\System\CCS\Enum\Root\Legacy_NBF 3. Restart the computer. 4. Install NetBEUI. NOTE: Removing these additional keys requires manipulation of the rights on those keys. The default rights for Everyone is READ. To change the rights, log on as Administrator, take ownership of the keys, and then give Full Control to Everyone (NOTE: You may need to select Replace permission on existing subkey). ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.