DOCUMENT:Q186810 29-APR-1999 [iis] TITLE :Event ID 115 When Using Host Headers With IIS PRODUCT :Internet Information Server PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When your computer boots or when you manually start the Microsoft Internet Information Server service, Event Viewer may log the following event: Event ID : 115 Source : w3svc Description : The service could not bind instance X. NOTE: "X" is a number that corresponds to one or more of your defined Web sites that are using Host Headers. CAUSE ===== Some or all of the Web sites that are using Host Headers have the same port number defined for Secure Sockets Layer (SSL). Internet Information Server 4.0 does not support the use of Host Headers for SSL. WORKAROUND ========== To resolve this issue, perform the following steps: 1. From the Start menu, point to Programs, and point to Windows NT 4.0 Option Pack. 2. Point to Microsoft Internet Information Server and click Internet Service Manager. NOTE: Be sure to click Internet Service Manager and not Internet Service Manager (HTML). 3. Expand the Internet Information Server object, expand your server object, and expand the Default Web Site object. 4. Right-click one of your Web sites that is using Host Headers, and then click Properties. 5. Delete the port information in the SSL port field. 6. Click Ok. 7. Repeat steps 4 and 5 for each Web site that is using Host Headers. NOTE: The above steps will not allow you to use SSL on these Web sites. If you need secure communication on Web sites that are configured with host headers, you will need to configure each site with a different SSL port number. ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : WINNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.