DOCUMENT:Q187827 30-SEP-1999 [sna] TITLE :SNA Print to File Results in File Size of Zero KB PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0 ------------------------------------------------------------------------------- MORE INFORMATION ================ SNA Manager does offer the option of Portrait or Landscape in the Print Session Properties dialog box. To do this, perform the following steps: 1. Click the Printing tab. 2. Select the Printer radio button, and then click Printer. The Print Setup dialog box allows a selection of Portrait or Landscape. No warning is issued to indicate this is not a supported option for the Generic/Text Only Printer Driver. Also, operation with Landscape selected has no effect on output directed to a printer. However, files produced by directing output to a file will contain no output and have a file size of zero KB. SYMPTOMS ======== Under certain configurations, print output directed to a file will result in a file size of zero KB. CAUSE ===== The Properties dialog box of the Generic/Text Only Printer Driver does not offer a Portrait or Landscape setting. The driver supports Portrait only. RESOLUTION ========== To resolve this problem, select Portrait in the Print Setup dialog box. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.