DOCUMENT:Q189135  09-AUG-2001  [winnt]
TITLE   :Err Msg: You Cannot Save While the File Is in Use by Another...
PRODUCT :Microsoft Windows NT
PROD/VER:WINDOWS:4.3,6.0; WINNT:4.0
OPER/SYS:
KEYWORDS:kberrmsg kbnetwork

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you modify a mail merge data source file that is located on a Windows NT
shared network drive using Microsoft Word version 6.0, you may receive the
following prompt when you attempt to save the file:

   <Maindoc>.doc is a mail merge main document that is attached to a
   data source datasrc.doc that has not been saved. Do you want to save
   <datasource>.doc?

When you click Yes, you may receive the following error message:

   You cannot save while the file is in use by another process. Try saving
   the file with a new name. (X:\datasrc.doc).

This behavior does not occur if you save the document to your local hard disk.

RESOLUTION
==========

To work around this issue, use either of the following methods:

 - Save the mail merge data source file to your local hard disk.

 - Upgrade to Microsoft Word 97 for Windows or Microsoft Office 97 for Windows.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word version 6.0 and
Windows NT version 4.0

Additional query words: tools main

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Keywords          : kberrmsg kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WINDOWS:4.3,6.0; WINNT:4.0
Issue type        : kbprb

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