XL97: Error Message Appears Setting Zoom Below 50%

ID: Q170792

The information in this article applies to:

Microsoft Excel 97 for Windows

SYMPTOMS

When you attempt to zoom to view a worksheet, an error message similar to the following may appear.

Microsoft Windows 95

   This program has performed an illegal operation and will be
   shut down. If the problem persists, contact the program vendor.

   Excel caused an invalid page fault in module Excel.exe at
   0137:3002acd3

Microsoft Windows NT

   Dr. Watson for Windows NT

   An application error has occurred and an application error log is
   being generated.

   Excel.exe

   Exception: access violation (0xc0000005), Address 0x3002ad7a

CAUSE

This problem may occur when you do the following:

You open a file that was created in an earlier version of Microsoft Excel.
```
    -and-
```
This file contains cells formatted with colored patterns.
```
    -and-
```
You attempt to zoom the worksheet by using a setting below 50 percent.

The Spreadsheet Solutions template for Microsoft Excel 7.0 (Timecard.xlt) has been found to cause this behavior.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: XL97 crash ipf gpf

Keywords          : kberrmsg kbchart
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: November 4, 1998