DOCUMENT:Q191147 17-MAR-2001 [iis] TITLE :How to Resolve Catalog Corruption PRODUCT :Internet Information Server PROD/VER::1.0,1.1,2.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server versions 1.0, 1.1, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may see the error "the catalog is corrupt" when you issue a query in the browser. You may also see catalog corruption errors in the application event log. These messages will vary depending on the type of corruption detected. CAUSE ===== Index Server catalog corruption can be caused by unsafe computer shutdowns, system crashes, or applications that write to or lock the catalog files while Index Server is active. RESOLUTION ========== Normally, Index Server attempts to fix any corruption automatically; however, sometimes it is necessary to manually fix the corruption. To do manually fix corruption, stop and restart the Content Index service (for Index 1.x, stop and restart the World Wide Web service.) This normally causes Index Server to rebuild the catalog. If this does not work, stop Index Server again, locate the Catalog.wci folder, and delete the contents of the folder. This manually deletes the catalog. When you restart Index Server, the catalog is re-created. Note: If the Web Server is using the FrontPage Server Extensions, make sure the catalog is not inside the Web. Additional query words: ====================================================================== Keywords : kbfaq Technology : kbIdxServSearch kbAudDeveloper kbIdxServ100 kbIdxServ110 kbIdxServ200 Version : :1.0,1.1,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.