DOCUMENT:Q191211 31-JUL-2001 [sms] TITLE :SMSINST: "Could Not Open Install.log File" PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbsmsUtil smsappscripts smsutil ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When using Systems Management Server Installer, you may receive a dialog box containing the following message when you attempt to run the uninstallation: Could not open INSTALL.LOG file. This dialog box indicates that there is a problem in opening the log specified on the command line used to call the uninstaller. The message is erroneous in that it specifically says "Could not open Install.log file" when this may not be the installation log file name you specified on the command line for uninstallation. This problem occurs with both Uninstal.exe and Uninst32.exe. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server Installer version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The command line used for uninstallation from the Add/Remove Programs icon in Control Panel is stored in the registry at: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ Additional query words: uninstal uninst32 uninstall deinstall deinstal deinstallation filename prodsms ====================================================================== Keywords : kbsmsUtil smsappscripts smsutil Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.