DOCUMENT:Q191308 09-AUG-2001 [iis] TITLE :Access Violation Occurs Converting W3C Log Files PRODUCT :Internet Information Server PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== An access violation may occur when you attempt to convert a W3C extended log file to any other log file format. CAUSE ===== Convlog is reading less than the full log line for parsing, so the remaining part of the line is being treating as a separate log entry. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. MORE INFORMATION ================ The fix increases the read buffer to the same length as the maximum size of a log line. Additional query words: sp hot fix qfe ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch kbiisSearch kbiis400 Version : WINNT:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.