DOCUMENT:Q191351 25-JUL-2001 [sms] TITLE :SMS: Long Environment Paths May Cause Incomplete Inventory PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== On Microsoft Windows NT client computers that have a path set that is longer than approximately 240 or 250 characters, the inventory collected is incomplete, particularly in the Environment category. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.2 Service Pack 1 and 2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ On Windows NT clients that had a path of less than 50 characters, the following 10 entries were created under Environment: Comspec, OS, OS2LibPath, Path, Windir, Processor_archecture, Processor_level, Processor_identifier, Processor_revision, Number of Processors. When the path was increased to more than 240 characters, the inventory information that appeared under Environment contained only the following entries: Comspec, Number of processors, OS, OS2LibPath Additional query words: prodsms sp sp4 ====================================================================== Keywords : kbInventory smsinv Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.