DOCUMENT:Q193600 09-AUG-2001 [winnt] TITLE :Windows NT Load Balancing Service Setup Screen Is Slow to Load PRODUCT :Microsoft Windows NT PROD/VER:winnt:1.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Load Balancing Service 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When the Windows NT Load Balancing Service (WLBS) Setup dialog box starts, it encounters a lengthy delay prior to returning control to the configuration screen. CAUSE ===== The network is unreachable. You entered the final license key when installing WLBS prior to setting up the TCP/IP configuration and ensuring network access. The final license key causes the WLBS Setup dialog box to use the network to resolve the cluster's full Internet name to the primary IP address. If the network is unreachable, the dialog box will encounter a temporary delay. RESOLUTION ========== Be sure to use the initial license key until Windows NT Load Balancing Service has been installed and network access has been established. Additional query words: Convoy WLBS ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTLBS100 kbWinNTLBSSearch Version : winnt:1.0,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.