DOCUMENT:Q193766 31-JUL-2001 [sms] TITLE :SMS: Despooler Reports Out of Disk Space in Event Log PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbDespooler smsdespooler ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When redistributing a package, despooler may report out of disk space in the application event log (Event 109) even though there is sufficient disk space. In addition, the package will not be copied to the distribution point. CAUSE ===== This problem may occur if a file that already exists in the distribution share point is open or in use when that file is being recopied. WORKAROUND ========== Restarting the computer that contains the open file will clear file contention issues. If the problem occurs again, it may be necessary to troubleshoot conflicts with backup software, antivirus software, and the file system. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. MORE INFORMATION ================ The following event will appear in the Windows NT application event log: Event 109 Failed to install package. There isn't sufficient disk space on package server \\\\. Disk space available on that server is megabytes, space required is megabytes. Note that , , and above will be the name of your server, your package distribution share, and the ID of the package you are sending. Also note that the amount of disk space required and disk space available is reported as null, or blank. In the despooler log file, Despool.log, an error similar to the following error will be logged: ~Copying E:\_S M0000.TMP\filename.EXE to E:\SMS_PKGE\DOG0005D\filename.EXE, Failed, Win32 Error = 32 $$>SMS_DESPOOLER> This error identifies the file that could not be copied. Win32 Error 32 indicates that the process cannot access the file because it is being used by another process. The file is in use. Event 109 should indicate that there is a file contention error, or that the file is in use, not that there is a disk space problem. Additional query words: prodsms anti virus ====================================================================== Keywords : kbDespooler smsdespooler Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.