DOCUMENT:Q193817 10-JUL-1999 [sna] TITLE :SNA Server Event ID 11 Missing Description Information PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,4.0,4.0SP1 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 4.0, 4.0SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view a Windows NT application event log from a computer running SNA Server 4.0, the event viewer may display the following event detail for an Event 11 message: Event ID: 11 Source: SNA Server Description: The description for Event ID ( 11 ) in source ( SNA Server) could not be found. It contains the following insertion string(s): 1178 CAUSE ===== SNA Server is logging Event 11 as a "Warning", though the message is defined as an "Error" in the Snaevent.dll file. RESOLUTION ========== SNA Server 4.0 -------------- Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 3.0 and 4.0. This problem was first corrected in SNA Server 3.0 Service Pack 4. Additional query words: ====================================================================== Keywords : kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 Version : WINDOWS:3.0,4.0,4.0SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.