DOCUMENT:Q193987 20-OCT-2000 [sna] TITLE :Win95 Client May Trap When Client/Server Encryption is Enabled. PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1 OPER/SYS: KEYWORDS:kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== SNA Server Windows 95 clients that connect to an SNA Server from a non- trusted Windows NT domain may generate an access violation in Snakrnl.dll if the SNA Server is configured to support data encryption for the Everyone group. This problem has been observed when starting the SNA Server Win3270 tool, which led to the following error message being displayed: WIN3270 caused an invalid page fault in module Snakrnl.dll at 0137:620867e7. This problem may occur when running the SNA Server Windows 95 client on Windows 95, Windows 98, or Windows NT. CAUSE ===== Data encryption is not supported across non-trusted Windows NT domains. If the decryption fails, the received data will be processed as a good message, which causes an access violation in Snakrnl.dll. RESOLUTION ========== Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0 Service Pack 1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The updated causes the client connection to be closed. In addition, the following error message is displayed, "ERROR - Reading SNA Server Configuration", rather than generating an access violation. Additional query words: ====================================================================== Keywords : kbfixlist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 Version : WINDOWS:4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.