DOCUMENT:Q194620  20-OCT-2000  [sna]
TITLE   :I_DOTLESS_SMALL in PDF Always Maps to Space
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:4.0,4.0SP1
OPER/SYS:
KEYWORDS:kbfixlist

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The information in this article applies to:

 - Microsoft SNA Server, versions 4.0, 4.0SP1 
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SYMPTOMS
========

When you attempt to use a Printer Definition File (PDF) to map I_DOTLESS_SMALL
to an alternate character, the SNA Print service will ignore the mapping and
always produce a space character represented as 20 in ASCII.

CAUSE
=====

The SNA Print Service was incorrectly ignoring the I_DOTLESS_SMALL character
mapping in the PDF.

RESOLUTION
==========

SNA Server 4.0
--------------

Microsoft has confirmed this to be a problem in SNA Server version 4.0 and 4.0
Service Pack 1. This problem was corrected in the latest SNA Server version 4.0
U.S. Service Pack. For information on obtaining this Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K


SNA Server 3.0
--------------

To resolve this problem, obtain the latest service pack for SNA Server version
3.0. For additional information, please see the following article in the
Microsoft Knowledge Base:

   Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in SNA Server 3.0 and 4.0. This
problem was first corrected in SNA Server 3.0 Service Pack 4.

Additional query words:

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Keywords          :  kbfixlist
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400
Version           : WINDOWS:4.0,4.0SP1
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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