DOCUMENT:Q195401 11-JUN-2002 [sna] TITLE :ACTPU(ERP)/ACTLU(ERP) Requests Not Sent To Downstream Systems PRODUCT :Microsoft SNA Server PROD/VER::2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, 4.0 SP1 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== SNA Server fails to send ACTPU(ERP) and ACTLU(ERP) requests to devices connected to SNA Server as DSPUs (Downstream PUs) even when it receives ACTPU(ERP) and ACTLU(ERP) requests from its upstream connection to a mainframe. In these cases, SNA Server sends ACTPU(COLD) and ACTLU(COLD) requests to the DSPUs. If the DSPU doesn't support ACTPU(COLD) or ACTLU(COLD) requests, the DSPU may reject the request with an error response with an IBM Sense Code of 0x'0835'. This sense code is defined as Invalid Parameters. In one reported case, the DSPU was an IBM AIX system running IBM's Communications Server for AIX. In this case, the AIX system rejected the ACTLU(COLD) request from the SNA Server with a IBM Sense Code of 0x'08350001', where 0x'0001' is the offset of the rejected request that caused the problem. Offset 0x'0001' of an ACTLU Request contains the setting for the activation type requested, which is either COLD or ERP. Please refer to the IBM SNA Formats Guide (GA27-3136) for more details on the ACTPU and ACTLU RUs (Request Units). This manual also includes information on IBM Sense Codes. In addition, the SNA Server may log an event similar to the following in the Windows NT Application Event Log when this occurs: Event ID: 20 Source: SNA Server Description: Negative Response Received on Connection (SENSE = 0835) CAUSE ===== SNA Server was not correctly sending ACTPU(ERP) and ACTLU(ERP) requests to DSPUs because it was ignoring the registry entries used to control how ACTPU(ERP) and ACTLU(ERP) requests are to be handled. RESOLUTION ========== SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack SNA Server 4.0 -------------- This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.11, 2.11 Service Pack 1, 2.11 Service Pack 2, 3.0, 3.0 Service Pack 1, 3.0 Service Pack 2, 3.0 Service Pack 3, 4.0, and 4.0 Service Pack 1. This problem was first corrected in SNA Server 3.0 Service Pack 4. MORE INFORMATION ================ Please refer to the following Knowledge Base articles for more information on SNA Server's support of ACTPU(ERP) and ACTLU(ERP) requests: ARTICLE-ID: Q138469 TITLE : SNA Server Support for ACTPU (ERP) and ACTLU (ERP) ARTICLE-ID: Q153253 TITLE : SNA Server 3270 Sessions Not Recovered with Eicon WAN Server WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. In cases where ACTLU(COLD) requests need to be sent to DSPU systems, the following registry entry needs to be configured: 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaServr\Parameters 3. On the Edit menu, click Add Value, and then add the following registry value: Value Name: ACTLUCOLD Data Type: REG_SZ Value: YES NOTE: Value can be set to anything. As long as the ACTLUCOLD entry is listed with any value, SNA Server will send ACTLU(COLD) requests to DSPUs. 4. Quit Registry Editor. After applying the update: - SNA Server always sends ACTPU(ERP) requests to DSPUs unless the ACTPUERP registry entry is set to NO or OFF or 0 as described in the following Knowledge Base Article: ARTICLE-ID: Q138469 TITLE : SNA Server Support for ACTPU (ERP) and ACTLU (ERP) - SNA Server always sends ACTLU(ERP) requests to DSPUs unless the ACTLUCOLD registry is defined as described previously. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211 kbSNAServ400 kbSNAServ211SP1 kbSNAServ211SP2 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ300SP2 Version : :2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0,4.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.