DOCUMENT:Q195639 06-MAY-1999 [iis] TITLE :Nonexistent Virtual Directory Returns a 403 Error PRODUCT :Internet Information Server PROD/VER:WINNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you access a virtual directory, you receive a 403 error (access denied error) even though the content does not exist. The GET request should return a 404 error (not found error). CAUSE ===== If you created a virtual directory using the Microsoft Management Console (MMC) and set the access properties to None, if you then delete the directory from the file system itself (through Windows Explorer for example), you will receive the 403 error when you access that URL. The reason this occurs is because the access permissions of that virtual directory still exist in the IIS metabase. The metabase and the file system do not synchronize with each other. RESOLUTION ========== To resolve this problem, open the IIS MMC and check to see if the virtual directory still exists. If it does, delete it to resolve the problem. NOTE: If you have restarted the computer or performed a net stop w3svc, then the directory will show a red stop sign for an icon, indicating that there is a problem. Additional query words: IIS Metabase 403 error ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : WINNT:4.0 Hardware : ALPHA x86 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.