DOCUMENT:Q195669  10-AUG-2001  [winnt]
TITLE   :DNS: System Error 13 When Starting DNS Service
PRODUCT :Microsoft Windows NT
PROD/VER:WinNT:4.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

After applying Service Pack 4 for Windows NT, your DNS service may fail to start
with the following error:

   System error 13 has occurred. The data is invalid.

The following events will be logged in the System Event Log:

   Event ID: 7023
   Description:
   The Microsoft DNS server service terminated with the following error:
   The data is invalid.

   Event ID: 1501
   Description:
   DNS server could not parse database file <file name> for Zone <Zone
   name>.

   Event ID: 1503
   Description:
   DNS server could not parse the database file <file name> line <line
   number>.

CAUSE
=====

This problem is because there is an invalid HINFO record in the zone file.

RESOLUTION
==========

To resolve this problem, correct the HINFO record.

MORE INFORMATION
================

RFC 1034 stated that an HINFO record requires two strings.

Example of Invalid HINFO Record:

   Test     IN      HINFO   "WWW Server"

Example of Valid HINFO Record:

   Test     IN      HINFO   "WWW Server"   "Customer Sites"

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbprb

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