DOCUMENT:Q195885 11-DEC-2001 [winnt] TITLE :Installing Seagate Backup Exec 7.x on Terminal Server PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SUMMARY ======= The installation of Seagate Backup Exec 7.x updates the JET and DAO files that are installed with Terminal Server. Because these files are in use by the Terminal Server Licensing Service (Lserver.exe), the service must be stopped to allow the update to take place. If the Terminal Server Licensing Service is not stopped, the following error occurs during the Backup Exec 7.x installation: DAO and Jet Files in Use. The following applications or services are currently using DAO and Jet Files: Lserver.exe. Please close these applications before continuing the installation. MORE INFORMATION ================ To disable the Terminal Server Licensing Service, perform the following steps: 1. In Control Panel, double-click Services. 2. Select Terminal Server Licensing, and click stop. 3. Install Seagate Backup Exec. 4. Restart the Terminal Server Licensing service. Additional query words: licensing ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : WinNT:4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.