DOCUMENT:Q195904  11-JUN-2002  [winnt]
TITLE   :NTVDM Is Not Initialized After TCP/IP Removal
PRODUCT :Microsoft Windows NT
PROD/VER:WINNT:4.0
OPER/SYS:
KEYWORDS:kberrmsg kbnetwork 3rdpartynet kb3rdPartyNetClient

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server, Enterprise Edition version 4.0 
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IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.

SYMPTOMS
========

After you remove TCP/IP from a computer that has the Novell Intranetware Client
4.11 software installed, you may receive the following error message:

   NTVDM.EXE dll initialization failed
   Vwipxspx.dll failed
   The process is terminating abnormally

CAUSE
=====

This behavior can occur if the registry entries for the IPX and TCP/IP protocols
bound to the network adapter are incorrect or damaged.

RESOLUTION
==========

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved. Use
Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it. If
you are running Windows NT, you should also update your Emergency Repair Disk
(ERD).

To resolve this issue, delete all TCP/IP keys in the registry and then reinstall
the Novell client software. To remove the TCP/IP registry keys, see the
following article in the Microsoft Knowledge Base.

   Q151237 Error Message When Installing TCP/IP or Adding TCP/IP Service

STATUS
======

Microsoft has confirmed this to be a problem in the products listed above.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: netware

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Keywords          : kberrmsg kbnetwork 3rdpartynet kb3rdPartyNetClient 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : WINNT:4.0
Hardware          : ALPHA x86
Issue type        : kbprb

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Copyright Microsoft Corporation 2002.