DOCUMENT:Q196095 18-DEC-2000 [winnt] TITLE :PRB: SBS Client Installation Does Not Continue After Restart PRODUCT :Microsoft Windows NT PROD/VER:Windows:95,98;WinNT:4.0,4.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a - Microsoft Windows 95 - Microsoft Windows 98 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run the Small Business Server (SBS) Client Setup Disk on a computer running Windows 95, Windows 98, or Windows NT Workstation 4.0 and then restart the computer, the SBS Client Application installation program does not continue after the initial logon screen and finish the applications install. The logged on user does get a logon script, and has full connectivity to the SBS server as determined by permissions set during User Setup Wizard. Shortcuts appear on desktop and are available. CAUSE ===== The cause for this problem can be any of the following: - The computer was a client to another SBS domain at some time. - The client setup installation was previously stopped. - There was a corrupted log file during setup. RESOLUTION ========== To resolve this problem, do the following: 1. Locate and delete the following LOG file: c:\startcli.log 2. Restart the client computer. 3. If the SBS Client Installation does not continue when logging on, click Start, click Run, and type the following line: \\\clients\setup\\startcli.exe Replace with the name of your SBS Server. Replace with i386 for Windows NT Workstation clients and win95 for Windoes 95 or Windows 98 clients. 4. Click OK. Additional query words: kbDSupport abort ====================================================================== Keywords : Technology : kbAudDeveloper kbWin95search kbWin98search kbSBServSearch kbZNotKeyword3 kbWin98 kbSBServ400 kbSBServ400a Version : Windows:95,98;WinNT:4.0,4.0a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.