DOCUMENT:Q196992 20-MAY-2002 [iis] TITLE :Current NonAnonymous Users Performance Counter Is Incorrect PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Internet Information Server (IIS) Current NonAnonymous Users Performance Monitor counter continuously increments, even after you log out of the site. The problem occurs when you use an Internet Server API (ISAPI) extension that registers as an authentication handler, for example Site Server 3.0 Membership Authentication. CAUSE ===== ISAPI extensions that register as an authentication provider and set the AuthPersistence to MD_AUTH_SINGLEREQUEST cause the Performance Monitor counter for CurrentNonAnonymousUsers to constantly increase. The problem occurs because IIS increments the counter as soon as the extension indicates authentication is successful, but does not decrement the counter when the login is immediately released due to the MD_AUTH_SINGLEREQUEST setting. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File Name Platform --------------------------------------------- 12/03/98 09:36p 47,936 Isatq.dll (x86) 12/03/98 09:37p 71,232 Metadata.dll (x86) 12/03/98 09:37p 27,696 Admwprox.dll (x86) 12/03/98 09:37p 43,456 Coadmin.dll (x86) 12/03/98 09:37p 7,488 Rpcref.dll (x86) 12/03/98 09:37p 13,856 Lonsint.dll (x86) 12/03/98 09:37p 8,336 Lonsiw95.dll (x86) 12/03/98 09:37p 61,920 Iislog.dll (x86) 12/03/98 09:37p 29,520 Iscomlog.dll (x86) 12/03/98 09:37p 10,224 Iisfecnv.dll (x86) 12/03/98 09:37p 184,192 Infocomm.dll (x86) 12/03/98 09:37p 16,848 Infoadmn.dll (x86) 12/03/98 09:37p 9,584 Infoctrs.dll (x86) 12/03/98 09:37p 12,592 Spud.sys (x86) 12/03/98 09:37p 18,032 Svcext.dll (x86) 12/03/98 09:38p 227,392 W3svc.dll (x86) 12/03/98 09:38p 14,752 W3ctrs.dll (x86) 12/03/98 09:38p 81,376 Ftpsvc2.dll (x86) 12/03/98 09:38p 11,168 Ftpctrs2.dll (x86) 12/03/98 11:28p 87,536 Wam.dll (x86) 12/03/98 11:29p 327,472 Asp.dll (x86) 12/03/98 09:39p 82,704 Isatq.dll (alpha) 12/03/98 09:39p 131,856 Metadata.dll (alpha) 12/03/98 09:39p 49,424 Admwprox.dll (alpha) 12/03/98 09:39p 77,072 Coadmin.dll (alpha) 12/03/98 09:39p 12,048 Rpcref.dll (alpha) 12/03/98 09:39p 23,312 Lonsint.dll (alpha) 12/03/98 09:39p 13,584 Lonsiw95.dll (alpha) 12/03/98 09:39p 110,864 Iislog.dll (alpha) 12/03/98 09:39p 45,840 Iscomlog.dll (alpha) 12/03/98 09:39p 17,680 Iisfecnv.dll (alpha) 12/03/98 09:39p 302,864 Infocomm.dll (alpha) 12/03/98 09:39p 25,872 Infoadmn.dll (alpha) 12/03/98 09:39p 15,120 Infoctrs.dll (alpha) 12/03/98 09:40p 20,912 Spud.sys (alpha) 12/03/98 09:40p 29,456 Svcext.dll (alpha) 12/03/98 09:40p 381,200 W3svc.dll (alpha) 12/03/98 09:40p 21,264 W3ctrs.dll (alpha) 12/03/98 09:41p 126,224 Ftpsvc2.dll (alpha) 12/03/98 09:41p 17,168 Ftpctrs2.dll (alpha) 12/03/98 11:11p 149,264 Wam.dll (alpha) 12/03/98 11:15p 548,112 Asp.dll (alpha) STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. Additional query words: IIS hotfix hot fix qfe quick engineering patch ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : :4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.