DOCUMENT:Q197436  13-JUN-2001  [sna]
TITLE   :Remote Link Service Does Not Answer Incoming Calls
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1
OPER/SYS:
KEYWORDS:

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-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1 
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SYMPTOMS
========

If a connection is configured for Incoming Calls and is using a Distributed Link
Service, the connection will never become active when the remote node calls in.
No errors and no events are logged on the SNA Server when this problem occurs.

CAUSE
=====

The Remote Link Service checks against the registry value AllowIncoming, which
has not been not defined.

RESOLUTION
==========

SNA Server 3.0
--------------

To resolve this problem, obtain the latest service pack for SNA Server version
3.0. For additional information, please see the following article in the
Microsoft Knowledge Base:

   Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack



SNA Server 4.0
--------------

This problem was corrected in the latest SNA Server version 4.0 U.S. Service
Pack. For information on obtaining this Service Pack, query on the following
word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K


STATUS
======

Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0
SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA
Server 3.0 Service Pack 4.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400
Version           : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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Copyright Microsoft Corporation 2001.