DOCUMENT:Q197853 10-AUG-2001 [winnt] TITLE :SBS Client Setup Will Not Run After Reboot PRODUCT :Microsoft Windows NT PROD/VER:Windows:95; WinNT:4.0,4.0a OPER/SYS: KEYWORDS:kbnetwork sbs ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server versions 4.0, 4.0a - Microsoft Windows 98 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== The Small Business Server (SBS) client setup application configures a new workstation to join the SBS domain, but does not install client applications after rebooting. CAUSE ===== This problem can occur because of any of the following: - The user is not set up to use a logon script. - The user does not have permission to run the logon script. - The logon script does not exist. RESOLUTION ========== Any user created through the console will be set up to use a logon script. This setting can be verified from User Manager for Domains by following these steps: 1. Select the user. 2. Press ENTER to view properties. 3. Click Profiles. 4. Verify that the logon script name is SmallBusiness\.bat. 5. Verify that this file exists in the following folder: %SystemRoot%\System32\Repl\Import\Scripts\SmallBusiness 6. If the logon script is missing, copy it from c:\smallbusiness\template\template.bat to %SystemRoot%\System32\Repl\Import\Scripts\SmallBusiness\.bat 7. In the Manager Server Console, run the software setup for this user and his or her computer again. 8. Verify that the user has read permission on the scripts folder, the Smallbusiness folder, and the .bat file. MORE INFORMATION ================ The user's logon script is stored under the following folder: %SystemRoot%\System32\Repl\Import\Scripts By default, this folder should be shared out as Netlogon and the Everyone group should have read permission to both the share and the folder. The scripts folder should contain a SmallBusiness folder. The Everyone group should have read permission on this folder. In the SmallBusiness folder, there should be a batch file named after each user for which a client workstation has been set up. This batch file starts the client application installation program and sets the parameters for that installation. Additional query words: smallbiz ====================================================================== Keywords : kbnetwork sbs Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbAudDeveloper kbWin95search kbWin98search kbSBServSearch kbZNotKeyword3 kbWin98 kbSBServ400 kbSBServ400a Version : Windows:95; WinNT:4.0,4.0a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.